Partial Google Drive outage; email still accessible

Posted by SBLSD on 9/15/2020

8:53 a.m.

It’s come to our attention that there’s a partial outage of Google Drive, affecting everything in the drive, including the commonly-used Google Classroom and Google Docs. We believe students and staff should still be able to access email and Zoom. 

This is an issue with Google, not with our District. Our Technology Department is in contact with Google and we’re working to resolve the issue as soon as possible. 

Please also know that our Tech Helpline and Tech Department phone lines are very busy, and we’re doing the best we can to answer calls and return messages as soon as we possibly can. We have scheduled additional staff to help with technology-related assistance. 

We’ll continue to update you as we learn more about the scope and status of the issue. Thank you so much for your patience.